Marketing
Marketing operations, campaign management, and brand strategy
Complete TOM Bundle: Marketing
13 deliverable files for Marketing. Full Marketing bundle: the Complete TOM DOCX and all function deliverables across the document categories, including the target operating model presentation, workbooks and any Markdown supplements.
Document previews
Actual previews from the supplied documents and presentations for this function. Counts refer to the respective files; pagination may change when editing. Thumbnails provide an overview, so not every word is readable. Enlarge a preview for a closer look.



Deliverable files included in this bundle (13)
Target-Operating-Model report
A 61-slide Marketing presentation covering operating-model design, process architecture, organisation, technology, data, governance and performance for executive discussion.
- TOMBox---Marketing-Target-Operating-Model.pptx PowerPoint
Marketing, Complete TOM Bundle
A 44-page Marketing / Target-to-Lead operating-model reference organised into 13 main sections and 31 tables, connecting process design, service delivery, people, technology, data, governance and performance.
- TTL-Complete-TOM-Document.docx Word
Marketing, Service Catalogue
A 56-page Marketing / Target-to-Lead service catalogue with 44 service definitions covering delivery responsibilities, service recipients, outputs and service-level expectations.
- TTL-Service-Catalogue.docx Word
Marketing, Technology Landscape
A 31-page Marketing / Target-to-Lead technology landscape with 10 main sections and 16 tables covering system capabilities, process support, integration and modernisation options.
- TTL-Technology-Landscape.docx Word
Marketing, Data Strategy & MDM
A 36-page Marketing / Target-to-Lead data-strategy and master-data reference with 12 main sections and 40 tables covering data domains, ownership, quality rules and governance.
- TTL-Data-Strategy-MDM.docx Word
Marketing, Policy Document
A 38-page Marketing / Target-to-Lead policy document organised into 5 main sections with 30 tables covering operating requirements, responsibilities, governance and compliance.
- TTL-Policy-Document.docx Word
Marketing, Procedures
A 95-page Marketing / Target-to-Lead procedures manual with 44 L3 procedure sections, describing operating steps, responsibilities, controls and expected outputs.
- TTL-Procedures-Manual.docx Word
Marketing, KPIs with Benchmarks
A 90-page Marketing / Target-to-Lead performance library containing 125 detail cards covering 47 distinct KPI references across marketing process areas.
- TTL-KPIs-with-Benchmarks.docx Word
Marketing, Governance & Controls
A 35-page Marketing / Target-to-Lead governance reference with 12 main sections and 56 tables setting out decision rights, governance bodies, policy responsibilities and controls.
- TTL-Governance-Controls-Summary.docx Word
Marketing, Job Descriptions
A 52-page Marketing / Target-to-Lead role compendium with 16 job descriptions detailing responsibilities, competencies, qualifications and reporting relationships.
- TTL-Job-Descriptions.docx Word
Marketing, Interaction Matrix
A 19-page Marketing / Target-to-Lead interaction reference using 16 tables to map internal and external interfaces, information exchanges, responsibilities and dependencies.
- TTL-Interaction-Matrix.docx Word
Marketing, L3 RACI
An 18-page Marketing / Target-to-Lead responsibility reference mapping 44 L3 process identifiers to responsible, accountable, consulted and informed roles across 11 tables.
- TTL-L3-RACI-Process-Tables.docx Word
Marketing, L3 RACI
An Excel Marketing / Target-to-Lead responsibility workbook with 4 worksheets and 44 L3 process rows, mapping accountable owners and supporting responsibilities for operational planning and review.
- TTL_L3_RACI_Matrix.xlsx Excel